We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept items for exchange, refund or merchandise credit within 14 days, accompanied by a sales receipt. If returned between 15 and 30 days, with receipt an exchange or merchandise credit will be granted. All refunds will be issued to the original form of payment except cash purchases, which will be refunded by company check. All returns must be unaltered, unworn and in saleable condition. Returned merchandise should include the vendor packaging.

A Return Authorization number MUST be obtained before returning any item(s) purchased through our website. To receive your RA Number, please call Warren at Loring & Co. (256-880-1909) or email warren@loringjewelers.com. For your security, please send merchandise back via a traceable carrier within a well-padded box. Loring & Co. is not responsible for items damaged or lost in transit.